I recently took my 2016 Audi A7 to Vertical Automotive for a brake rotor and pad repair, as well as to diagnose a check engine light. From start to finish, their team was absolutely fantastic! They were incredibly communicative, providing clear explanations and even taking pictures to show me what they found during their inspection.
Reece at the front desk stood out with his kindness, professionalism, and friendly demeanor. He made the whole process feel seamless and kept me informed every step of the way.
On top of all that, they went above and beyond by giving my car a complimentary wash, it was so dirty, and their thoughtfulness didn’t go unnoticed! The service was quick, the quality of work was excellent, and their pricing was very reasonable.
I’ll definitely be coming back for any future car needs. Highly recommend!
andy richmond
2024-11-22
Welcoming environment, great service, fair pricing.
Belinda Johnson
2024-11-20
The mechanics are very patient and answer questions that you may need to ask about. 😀
I had an awesome visit at Vertical Automotive shop. Laz And Reese they answered questions that I had asked and made me feel comfortable and not worried about my vehicle. I was really impressed with the diagnostic test that was ran on the my vehicle and when the report was sent to me to let me know what was found. It's a good feeling to have when you are informed on what you are up against when dealing with your vehicle issues. Vertical Automotive has 💯 percent customer service for my opinion. I will tell anyone who needs their vehicle looked at to Check out Vertical Automotive.
Thanks again Laz and Reese.
Frank Correa
2024-11-20
The best service from an excellent team. From the Service Advisor, the Mechanic to the Owner. These gentlemen know how to take care of your auto repair needs and they are really good people that know what they are doing.
Excellent 100%
Albert Quiroga
2024-11-18
Quality work done by this shop, all of which is thoroughly documented for the customer.
Greg Fury
2024-11-18
These guys were a pleasure to deal with. Reece was very communicative and honest. They took great care of my older Subaru at a fair price. I would definitely return for service and recommend to a friend.
Leonardo Santa Cruz
2024-11-15
I had an outstanding experience with Vertical Auto! From the moment I walked in, the team was professional, knowledgeable, and attentive to my needs. They quickly diagnosed the issue with my vehicle, explained the problem in clear terms, and provided a fair and transparent estimate for the repairs.
The work was completed on time and with exceptional attention to detail. My car runs better than ever, and I feel confident knowing the job was done right. I also appreciated their follow-up and advice for maintaining my vehicle in peak condition.
I highly recommend Vertical Auto! to anyone looking for reliable and top-notch mechanical service. I will definitely return for future maintenance and repairs!
LSC
Wayne Cotnoir
2024-11-15
Excellent customer service, car ready when they said it would, very satisfied with the repairs. Good pricing. Highly recommended 👌
William Long
2024-11-15
Great communication and terrific work at a reasonable price. Will definitely go back for any automotive work I need.
Michael Miranda
2024-10-29
I was very happy with the service, they keep posted on the repairs also send photos and was also happy that the car was left clean. I will be back
Certified Automotive Professionals
Our ASE-certified technicians feature complete repairs on all make & models.
