It is so difficult to find an automotive place that you can trust, that you don't feel is taking advantage of you at every turn. There is a reason why I keep coming back to this place over and over. If you want to be trusted, act trustworthy!
barry brown
2024-02-23
This review is written to endorse Vertical Automotive. This is the most honest repair shop that I've seen in a long time. I had a frozen (locked) engine and the insurance company failed me. Lazaro Pichardo, exclaimed " I have good news and I have bad news". I responded give me the bad news. " Your insurance company wants you to pay for me to dismantle your engine and they'll decide if they are liable. DAMN, I replied, then give me some news that I can use, what's the good news. " We were able to get your truck running without tearing it apart. NOW THE SHOCKER, MY BILL WAS $223.00. That's why I wrote this review because honesty isn't a virtue that every company exemplifies.
Denny DiVito
2024-02-20
Laz and the team are truly professionals and experts in their field of work.
I brought my car there last month and it had a list of things that needed to be done.
At the time I couldn’t do everything that was needed.
They were extremely professional about everything, didn’t push me to get anything fixed at the time.
Long story short, I just completed everything that needed to be fixed and I am very happy how my car is now running.
I most certainly will be referring them to everyone I know and will be a return client.
Thank you again for all the hard work and making this process quick and efficient.
Nancy Loubier
2024-02-12
Laz was very knowledgeable, helpful, and thorough in determining the repairs necessary for my 1993 Celica GT Convertible, which is very special to me. He kept me completely informed and the online acceptance of recommendations showing the cost of each item and the total of what is accepted was simple and easy to do. I highly recommend Vertical Automotive!
Pasquale Verrecchia
2024-02-09
Excellent service
thank you Laz👍
Michael Lopez
2024-02-09
Great service, great prices, great customer service. 5 stars
Kurt Marin
2024-02-08
Excellent, quick, and affordable service. Beat the dealer estimate by thousands of dollars…
bkostrykov
2024-02-05
I recently visited Vertical car shop to address a warning light on my dashboard, change my oil, and have my brakes checked. The shop managed to fix the dashboard issue and performed the brake change and oil service effectively. The cost for the repairs and maintenance was reasonable, especially compared to other chain stores I've considered in the past. They did a good job for the money spent. I would definitely consider using their services again, although I'm hoping there won't be a need for it.
Certified Automotive Professionals
Our ASE-certified technicians feature complete repairs on all make & models.
